Leading the Unleadable
How to Manage Mavericks, Cynics, Divas, and Other Difficult PeopleBook - 2017
Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they turn their problem players into productive team players.
Publisher: New York : AMACOM, 
Copyright Date: ©2017
Branch Call Number: 658.3045 W6691L 2017
Characteristics: xiv, 225 pages ; 23 cm