Driving Excellence

Driving Excellence

Transform your Organization's Culture, and Achieve Revolutionary Results

Book - 2011
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Challenges companies that use such traditional cost-saving practices as layoffs and service cutting, sharing the story of how the author revitalized a flagging transportation company using principles that enabled high levels of profit and customer satisfaction.
Publisher: New York : Hyperion, c2011
Edition: 1st ed
ISBN: 9781401323974
1401323979
Branch Call Number: 658.4 AE85D 2011
Characteristics: xii, 239 p. : ill. ; 25 cm

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