The New Gold Standard

The New Gold Standard

5 Leadership Principles for Creating A Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Book - 2008
Average Rating:
Rate this:
A primer on leadership examines the five key principles behind the Ritz-Carlton Hotel Company's unparalleled success and customer service innovations.
Publisher: New York : McGraw-Hill, c2008
ISBN: 9780071548335
0071548335
Branch Call Number: 658.4 M58262N 2008
Characteristics: xvi, 284 p. : ill. (some col.) ; 23 cm

Opinion

From the critics


Community Activity

Comment

Add a Comment

There are no comments for this title yet.

Age

Add Age Suitability

There are no ages for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Recommendations

Subject Headings

  Loading...

Find it at TPL

  Loading...
[]
[]
To Top